Disabled facilities at Pontins Holiday Parks

Make the Choice that’s right for You…

At Pontins we aim to ensure that all guests with disabilities are able to stay with us and have a great time. However accessibility can only really be assessed according to an individual’s personal needs and requirements. While we cannot guarantee an environment that provides “access for all”, we aim to provide an environment that is relatively accessible. There are a number of ways we can help including:

 
Wheelchair hire at Pontins Holiday Parks
Wheelchair hire


You can order wheelchairs or equipment from the local Mobility Centres – please telephone the shop direct in advance of your visit to request your items. Some of these shops will deliver direct to our Parks , let them know your unique booking reference number.

Please find below the latest telephone numbers of the nearest Mobility Shops to each park:

Camber Sands Mobility Shop – 01797 367 171
Pakefield Mobility Shop – 01502 568 848
Prestatyn Sands – 01745 827 990
Southport Mobility Shop – 01704 514 447
Sand Bay (Dalesway) – 01934 642 002

 
Ground floor apartments at Pontins Holiday Parks
Ground Floor apartments

All Blue Badge holders are entitled to choose a Ground Floor apartment at no extra cost when booking a break. There is usually a supplementary charge of £10.00 for a Ground Floor apartment so please ensure you mention your Blue Badge when making the booking.

 
First aid at Pontins Holiday Parks
First Aid


All Parks have fully trained First Responders and are equipped with Oxygen, Defibrillators and first-aid supplies. They can also contact the emergency services on your behalf.

 


Disabled Facilities

Please note all accommodation requests will be taken on a first come, first served basis and are subject to availability. For more detailed information please contact the Park direct on the numbers provided here.

 
Brean Sands Holiday Park
Brean Sands Holiday Park Entrance

Brean Sands is predominately on one level and therefore all Ground Floor apartments will provide some adequacy for those with difficulty using stairs. We have a number of 2 bedroom Classic apartments that have been adapted for wheelchair users. These rooms have a wet room/walk-in shower, low level kitchen surfaces and cookers, emergency pull cords, free electricity, and a remote control for the television. Please book well in advance to reserve this type of room. In addition to these adapted apartments we have 1 and 2 bedroom Classic apartments that are disabled friendly – but have not been modified specifically for wheelchair users. e.g. they have more space to move about inside, but do not have lowered kitchen surfaces or a wet room. Please book via the call centre on: 0871 222 0201 (Please note: Calls are charged at 13p per minute + your chosen phone company access charge) and make it known to the Holiday Advisor the type of room you require.

Quick view-
  • Adapted apartments
  • Accessible ground floor location
  • Accessible wet room/walk-in shower
  • Low level fitted kitchen
  • TV with remote control
  • Emergency pull cords
  • Free electricity
  • Additional to our wheelchair adapted apartmentswe have some apartments with extra space but standard bathroom and kitchen
 
Camber Sands Holiday Park
Camber Sands Holiday Park Entrance

We have a number of 1 bedroom Classic apartments that have been adapted for wheelchair users. These rooms have a wet room/walk-in shower, low level kitchen surfaces and cookers, emergency pull cords, free electricity, and a remote control for the television. Please book well in advance to reserve this type of room. Please book via the call centre on: 0871 222 0201 (Please note: Calls are charged at 13p per minute + your chosen phone company access charge) and make it known to the Holiday Advisor the type of room you require.

Quick view-
  • Adapted apartments
  • Accessible ground floor location
  • Accessible wet room/walk-in shower
  • Low level fitted kitchen
  • TV with remote control
  • Emergency pull cords
  • Free electricity
 
Pakefield Holiday Park
Pakefield Holiday Park Entrance

Pakefield is all on one level and therefore all ground floor apartments will provide some adequacy for those with difficulty using stairs. We have a number of 1 bedroom Classic apartments that have been adapted for wheelchair users. These rooms have a wet room/walk-in shower, emergency pull cords, free electricity, and a remote control for the television. Please book well in advance to reserve this type of room. Please book via the call centre on: 0871 222 0201 (Please note: Calls are charged at 13p per minute + your chosen phone company access charge) and make it known to the Holiday Advisor the type of room you require.

Quick view-
  • Adapted apartments
  • Accessible ground floor location
  • Accessible wet room/walk-in shower
  • TV with remote control
  • Emergency pull cords
  • Free electricity
 
Prestatyn Sands Holiday Park
Prestatyn Sands Holiday Park Entrance

We have a number of 1 bedroom Classic apartments that have been adapted for wheelchair users. These rooms have a wet room/walk-in shower, low level kitchen surfaces and cookers, emergency pull cords, free electricity, and a remote control for the television. Please book well in advance to reserve this type of room. For those who have difficulty walking but do not require the use of a wheelchair we do have Ground Floor Classic apartments very close to the central amenities. Please book via the call centre on: 0871 222 0201 (Please note: Calls are charged at 13p per minute + your chosen phone company access charge) and make it known to the Holiday Advisor the type of room you require.

Quick view-
  • Adapted apartments
  • Accessible ground floor location
  • Accessible wet room/walk-in shower
  • Low level fitted kitchen
  • TV with remote control
  • Emergency pull cords
  • Free electricity
 
Southport Holiday Park
Southport Holiday Park Entrance

We have a number of 1 bedroom Classic apartments that have been adapted for wheelchair users. These rooms have a wet room/walk-in shower, low level kitchen surfaces and cookers, emergency pull cords, free electricity, and a remote control for the television. Please book well in advance to reserve this type of room. For those who have difficulty walking but do not require the use of a wheelchair we do have Ground Floor Club apartments very close to the central amenities. Please book via the call centre on: 0871 222 0201 (Please note: Calls are charged at 13p per minute + your chosen phone company access charge) and make it known to the Holiday Advisor the type of room you require.

Quick view-
  • Adapted apartments
  • Accessible ground floor location
  • Accessible wet room/walk-in shower
  • Low level fitted kitchen
  • TV with remote control
  • Emergency pull cords
  • Free electricity
 
Click the images above to enlarge the photo, these images are showing one of our wheelchair adapted apartments at Southport Holiday Park.

(Please note: the above images are representitive of our adapted apartments and apartments may differ on other parks.)

 

New Bed Linen Procedure
link to article regarding our new linen procedure

We have changed our arrangements for bed linen in the apartments. We are now offering 2 options to choose from when booking your next family holiday.


To find out more please click the link here:

 

To visit the Holiday Park Accommodation Page for each Park you can click the links here:

You will find out more details for each of the parks facilities and accommodation.