Contact Us

Got a Question?

Call our Friendly Holiday Advisors on 0844 576 5943 to speak to one of our advisors.
Monday to Friday 08:30 – 18:00, Saturday and Sunday 09:00 – 17:00.
Our Contact Centre is based in the UK and our Advisors are very knowledgeable about the Holiday Parks and will make sure that they find the right Holiday for you.

Please note our Contact Centre is closed Christmas Day, and operates restricted hours of 10:00 – 16:00 on Boxing Day & New years Day.

Correspondence Address

Britannia Jinky Jersey LTD T/A Pontins,
Ainsdale House,
Shore Road,
Ainsdale, Southport,
PR8 2PZ

Southport Holiday Park

Pontins Southport Holiday Park,
Shore Road,
Ainsdale-on-Sea, Southport,
PR8 2PZ
Tel No: 08445 765 977

Where are you travelling from?

Which park are you visiting?

Would you like to add Pontins to your Sat Nav click on your make below to download the POI files.
TomTom | Navman | Igo | Garmin

Prestatyn Sands Holiday Park

Pontins Prestatyn Sands Holiday Park,
Central Beach,
Barkby Avenue,
Prestatyn, Denbigshire,
North Wales,
LL19 7LA
Tel No: 08445 765 976

Where are you travelling from?

Which park are you visiting?

Would you like to add Pontins to your Sat Nav click on your make below to download the POI files.
TomTom | Navman | Igo | Garmin

Brean Sands Holiday Park

Pontins Brean Sands Holiday Park,
Burnham on Sea,
Somerset,
TA8 2RJ
Tel No: 08445 765 972

Where are you travelling from?

Which park are you visiting?

Would you like to add Pontins to your Sat Nav click on your make below to download the POI files.
TomTom | Navman | Igo | Garmin

Camber Sands Holiday Park

Pontins Camber Sands Holiday Park,
New Lydd Road,
Camber Sands,
Sussex,
TN31 7RL
Tel No: 08445 765 973

Where are you travelling from?

Which park are you visiting?

Would you like to add Pontins to your Sat Nav click on your make below to download the POI files.
TomTom | Navman | Igo | Garmin

Pakefield Holiday Park

Pontins Pakefield Holiday Park,
London Road,
Kessingland,
Lowestoft, Suffolk,
NR33 7PF
Tel No: 08445 765 975

Where are you travelling from?

Which park are you visiting?

Would you like to add Pontins to your Sat Nav click on your make below to download the POI files.
TomTom | Navman | Igo | Garmin

Help Numbers

Holiday Payments Team

0844 576 5936

Special Needs Helpline

0844 576 5948

Group Bookings

0844 576 5954

Complaints

All complaints must be in writing to the General Manager of the Holiday Park concerned. Complaints received by email will not be replied to.

Pontins Commitment to Sevice

We may record or observe telephone calls to allow us to continually improve our quality and sevice to our guests. Please Note: Whilst our Advisors and website will always endeavour to give accurate information and price quotations, we cannot accept responsibility for such information unless it is confirmed by us in writing.