IMPORTANT GUEST UPDATE – 17th May 2021

Dear Guest,

We are delighted to be welcoming you back to our Holiday Parks as we believe we specialise in a traditional UK holiday.

Our Bluecoats are on hand to entertain you from morning to night, with, dancing, games, singing, quizzes and much more. Our Croc crew Characters will be around to meet and greet the children and for the adults we have cash bingo, arcades and remember the swimming pools are all open too. As always, our priority is the health and safety of all our employees and guests, but we do hope to provide a fun holiday experience whilst adhering to the government guidelines.

Please Note: When making a reservation at any of our parks, please ensure that you are complying with national as well as local government guidelines of the destination. This can include but is not limited to restrictions on maximum group sizes, mixing of households and the purpose of your stay.

Our teams are working tirelessly to assist guests but currently our call volumes are exceptionally high so please accept our apologies if you are finding it difficult to get through to our sale agents. We hope our FAQ page will help you with your enquiry. You can view it here or by clicking the “Help” icon on our homepage

We look forward to seeing you soon.

Pontins Team



Stay Safe, Stay Pontins

We have created a set of measures to maintain the safety of our guests and staff. These are some of the wide range of measures we will be taking:

Enhanced Cleaning

We have created an enhanced cleaning routine to ensure that all apartments are freshly sanitised for each new guest and to keep our shared spaces safe and hygienic

Social Distancing

We have made changes around the parks to ensure that social distancing is maintained for the safety of all our visitors & staff

Complimentary Sanitiser

Our parks have had Sanitiser Stations installed throughout the public areas, these are in place for the convenience and safety of guests as they move around the park

Staff Awareness and Training

All members of the team are focused on measures designed to keep the park a safe and risk free environment, including the extensive use of PPE for your protection

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